Privacy Policy

Last Updated: June 2026

I am committed to respecting the privacy of everyone who buys a copy of my book.

This Privacy Policy document contains types of information that is collected and recorded by THE RECORD KEEPERS and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@therecordkeepers.ca.

Information We Collect

When you purchase a physical book or interact with our WooCommerce store, we collect certain personal information necessary to complete the transaction and deliver your order. This details include:

• Identity Data: First name, last name, and title.

• Contact Data: Delivery address, billing address, email address, and telephone number.

• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system used to access the site.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and e-commerce store.

• Process, fulfill, and ship your physical book orders.

• Understand and analyze how you use our website to improve user experience.

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website or order fulfillment.

• Send you emails relating to your tracking information or order confirmation.

• Find and prevent fraudulent payment transactions.

Third-Party Service Providers (Data Processors)

To operate our online store effectively, we partner with reliable third-party services. We only share the minimal amount of personal data required for these providers to execute their services:

• WooCommerce: Our underlying e-commerce platform. Your store data is securely processed via WooCommerce database infrastructure.

• Stripe: All credit card transactions are handled securely by Stripe. We do not store or collect your payment card details directly on our servers. That information is provided directly to Stripe, whose use of your personal information is governed by their Privacy Policy.

• Shipping & Delivery Carriers: Your shipping details (name and address) are shared with our postal or courier partners solely to fulfill the delivery of your physical book.

Cookies and Web Beacons

Like any other website, THE RECORD KEEPERS uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. Specifically for WooCommerce, cookies are utilized to keep track of cart data so the site knows when the cart contents change.

Data Security

We use commercial-grade SSL encryption across our entire website to secure data transmission. However, please remember that no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee absolute data security.

Your Data Rights

Depending on your jurisdiction (such as under Canadian PIPEDA regulations), you have the right to request access to the personal data we hold about you, request corrections, or request that we delete your personal details from our active shipping or marketing lists.